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Showing posts with label tech support. Show all posts
Showing posts with label tech support. Show all posts
Monday, December 21, 2009 0 comments
computer support
A computer support consultant is a seasoned consulting role which involves contract programming and system administration. Quite a tedious job, a computer support consultant is basically hired on a contract basis and usually the consultants are experts in computer administration and dealing.

Functions

The basic concept behind hiring computer consultants is to fit into the role of the expert and get services which are otherwise not found in the employees of the company. This skill of the consultant is hired by the companies to fill in the gap and ensure smoother functioning of the company.
The computer support consultants are required to train the employees in the company who have been hired on a permanent basis. The whole idea is to train the permanent employees in such a way that they will take over the services rendered by the consultant after the training process is over.
After the underlying issues are resolved by the computer consultant, the contract usually expires. The contract can be renewed if there are other areas or department in the company which have similar issues. Otherwise the consultant leaves the company.

Prospects

While this whole process is also a learning curve experience for the computer support consultant, the consultant can earn more money in the process. The difference between a permanent employee and a consultant is that while the former has a job wherein years might be spend on a single project.
It is a reliable and less-demanding job as compared to a consultant's. Because the latter have contracts of up to 3 months or even lesser and will have to apply for jobs every few months. The chief criteria to be qualified as a computer support consultant are to possess good and specialized skills which qualify the person to be a hired giving expert advice to companies.

Computer Tech Support

Thursday, December 3, 2009 0 comments
tech support
Computer tech support which is also known as technical support includes a host of services under its wings. It is basically aimed at offering excellent services in assisting the operation and functioning of technical products related to computers and computer software. It is not an entity which provides training and giving support services to individuals and personnel alike, but it's prime focus is to provide help for technical support for a particular product.

Most tech support are provided by the product's manufacturers and they are available for free counselling and support for the products they sell or they give tech support for a minimal fee.

Tech support is enabled either by phone or through a web site via a chat session. Big companies have internal tech support teams to cater to the needs of the company's employees. Most of the tech support comes from the Internet and a good lot of them comes for free. The tech experts take care of all the computer related problems in order to provide advice and assistance to users and consumers alike. While smaller problems are given out mostly for free, as the problem becomes more complicated, a certain amount of fee is collected from the consumer for premium tech support.

Thee are various ways to enable and get an access to tech support services. Mostly all of them are delivered through the Internet. However, there are different technologies deployed to sent out these services. For a user who wants to have a direct interaction with the tech support specialists, various tools like SMS, Online chat, E-mail or Fax etc. can deployed to send out the information and tech support. Telephonic calls are also used to settle software problems. The next higher level of tech support is the remote access repair services. There is also a facility provided by tech support experts to deal with complicated problems especially that has to do with the hardware by directly dealing with the customer through a face to face interaction in person.

Operating Systems on the new Smartphone Mobile

Wednesday, November 25, 2009 0 comments
The market for mobile phone operating systems seems to be growing continuously and advancing quite rapidly. Consumers are being wooed by Mobile phone makers and these companies are vying hard by going head to head in a battle to emerge as the winner. It can be observed that in the past few years the smartphone mobile operating system (OS) market has been transformed completely with a regular flow of new contenders entering the market. The Mobile Phone operating System industry seems to be shaken by the emergence of an open platform for operating systems.
These platforms have been trusted and adopted by a couple of smartphone handset makers by taking them under their wings while there are still a some manufactures who choose to be unaffected by the change and are quite adamant to not leave their phones' operating systems open to inquisitive minds of developers who are not authenticated vendors. The issue of open platforms have been a burning topic this year. Initially it was their sole aim to predict an end to fragmentations in the market, but then again when a standard software platform was starting to be adopted by manufacturers, automatically there was a risk of losing the ability to tell them apart.
This resulted in the fragmentation of individual open platforms since the manufacturers started to compete. This trend is pretty obvious as we can see of late as individual manufacturers such as HTC and Motorola have started deploying their own UI and have managed to delve in deep and pull out an operating system which credits itself to managing contact information etc. amongst other things.

To know More About:Microsoft Operating System Upgrade

Windows 7: An impressive upgrade

Monday, November 23, 2009 0 comments
Windows 7 is impressive. That word is rarely used in the same sentence as “Microsoft” and “Windows” certainly not in recent years. But this word fits for Windows 7.

Unlike other Windows operating systems, this Windows version feels as if it were designed and built by a single, coordinated team instead of being assembled from other changeable parts. Windows 7 feels graceful and often elegant in daily use, but it does not feels graceful. Although it builds on elements that began in Windows Vista, it fixes many usability sins and adds consistency and polish to an interface that had too many rugged edges. And some very good new capabilities offer rewards for digging deeper such as especially the grossly underrated Libraries feature.
Windows 7 is very skilled and thus runs very smoothly and efficiently on even simple hardware. Windows 7 runs fewer services, uses less memory and consumes less disk space than previous versions of Windows, Windows Vista and in the 64-bit version it can address about five times more RAM than you can actually install onto a single motherboard.

Little in Windows 7 has changed. The sole exception is Windows XP Mode, which has changed significantly from the beta release.
Though no seamless upgrade is there from Windows XP to Windows 7 but Microsoft has provided the consumers with Windows XP Mode to make the transition smoother. Windows XP Mode is fast and easier to use.

XP Mode virtualization can calm the pain of transition from Windows XP to Windows 7. Launched after three years of Windows Vista, Windows 7 is considered to be a win but there are certain drivers and software updates that do not work with Windows 7. Users who have held on to Windows XP are particularly exposed to compatibility issues; which is why Microsoft has created XP Mode virtualization.

XP Mode is a licensed copy of Windows XP with Service Pack 3 constituted in a virtual hard disk (VHD) that runs under Windows Virtual PC. With Windows XP Mode, you can run Windows XP within Windows 7. USB devices can be added and you can consistently access drives on the host Windows 7 system. What you should notice is that Windows XP Mode allows you to use Windows 7 by offering you a platform to use legacy hardware that is not compatible with Windows 7.

When Windows Vista was launched in January 2007, most businesses of even common size and complexity would be wise to give attention on conventional wisdom and ignore it until Service Pack 1 was ready. The development process for Windows 7 has been balanced and deliberate. The Release Candidate code that Microsoft made public was definitely more stable and reliable than most recent official Windows operating system.

Nearly 8 million people have been running the Windows 7 Release Candidate which is the four times the number of users who registered as Windows Vista beta testers during its development process. The number of users actually using Windows 7 in current months is at least an order of magnitude greater than the corresponding head count in the runup to Windows Vista.

For a few categories, the choice is simple:
•If you have Windows Vista running on your computer and it is creating problems for you then you should upgrade to Windows 7 as soon as possible.
•If you are planning to buy a new PC, you should get one with Windows 7 on it. And if it doesn’t run properly on Day 1, you can return it and find another. OEMs that do a better job of matching PC hardware to Windows should be rewarded.
But Windows 7's enhancements in productivity, security, and reliability make it worth those short-term hassles.

To know More About:Operating System Upgrade

Windows 7 betters the mark of Vista

Tuesday, November 17, 2009 0 comments
Microsoft is riding on the success of Windows 7 after Vista was poorly recieved by enterprise usersconsumers. Windows 7 so far has been doing a lot better than Vista and is growing rapidly in marketshare in the computer market.

Early reports revealed that retail box sales of Windows 7 were up a whopping 234% compared to sales of Vista over the same time period. A fresh report has now been published by Net Applications that shows Windows 7 has significantly increased its share of the overall PC market since its release. As of November 9 Windows 7 has 4% of the OS market.

The adoption rate among users is beyong the adoption rate of Vista over the same period. Since its release, Windows 7 has grown 84% in marketshare. It took Vista six months to lay hands on 4% of the OS market when it launched. Net Applications reports that Windows OS' of all flavors own 92.5% of the OS market, a little decline from 93.06% that it owned in August 2009. Linux owns 0.96% of the OS market with Mac owning 5.27%. The software giant is aggressively pushing the new operating system with discounts and promotional schemes with retailers like Best Buy. Microsoft is also trying to make upgrades from legacy operating systems like XP to Windows 7 easier because there is no provision for a direct upgrade path between the two operating systems..

Microsoft has claimed that sales of Windows 7 will be largely tied to the sales of PCs moving forward, which have plummted due to the poor economy. The good news for Microsoft is that PC sales are recently growing with a 95% increase in the weeks before and after Windows 7 was released. This is the single spot where Vista holds an edge over Windows 7 – PC sales jumped 170% after the Vista was released. Microsoft’s marketing investment to support its Windows 7 operating system looks like it has paid off with YouGov’s BrandIndex figures soaring upwards
Microsoft’s “Buzz”, a measure to find out if people have heard positive or negative statements about the brand, soared from 5.2 on 9 October to 23.7 in a month. The campaign, featuring a caption “I’m a PC and Windows 7 was my idea”, launched on 22 October, but uncertainty cloud the brand meant that the Buzz rating rose to 10.5 the day before launch. Microsoft is upbeat to establish Windows 7 as unassailable before Google launches its Chrome operating system.

To know More About:Windows 7 Guide